1. Information We Collect

At 3V Hotel & Resort, we collect information you provide directly to us, such as when you make a reservation, create an account, subscribe to our newsletter, or contact us for support.

This information may include:

• Name, email address, phone number, and postal address
• Payment information and billing details
• Stay preferences and special requests
• Government-issued ID for check-in purposes
• Communication history with our team
   

2. How We Use Your Information

We use the information we collect to:

• Process and manage your reservations
• Personalize your stay experience
• Send booking confirmations and updates
• Respond to your inquiries and requests
• Improve our services and facilities
• Send promotional offers (with your consent)
• Comply with legal obligations
  
  3. Information Sharing
  
  We do not sell, trade, or rent your personal information to third parties. We may share your information with:
• Service providers who assist in our operations
• Payment processors for transaction handling
• Legal authorities when required by law
• Business partners with your explicit consent
  
  4. Data Security

• We implement industry-standard security measures to protect your personal information. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.
  
  5. Your Rights

  You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with regulatory authorities
    
    6. Cookies

  • We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.
     

    7. Contact Us

    If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: